Picking a roofing contractor is a big decision. If you choose the right roofer and the right roof for your property, your should only have to replace it every 15 to 50 years. To get there — and to avoid costly repairs along the way — make sure you’re asking the right questions so you can find the right roofing contractor for the job. Start here:
1. What is your company name and where are you located?
Find out where the contractor is located and what their full business name is — and, no, a P.O. box and a first and last name doesn’t suffice. Be sure to get a physical address and an “official” business name. If the company doesn’t have a physical address or won’t share it with you, move on to other contractors.
2. Are your roofing services covered by a warranty?
Does the roofing contractor offer a warranty? If so, how long is their work guaranteed? What are the limitations of the warranty? What about a manufacturer’s warranty? Most standard warranties last for one year, but some companies may offer extended warranties.
Usually, the materials are covered by the manufacturer and the work is backed by the roofing company. They’re two separate warranties, however, so make sure you fully understand both.
3. Are you insured?
Insurance is essential. All roofing companies should have workers’ compensation and liability coverage to protect you in the event of a workplace incident. Liability covers any damage the installation team causes during the project, and workers’ compensation protects you against on-site injuries and accidents.
4. Do you work with subcontractors?
Find out who will be performing the work and if any aspects of the project will be subcontracted to outside companies. Using a subcontractor isn’t necessarily a problem – in some cases it’s a benefit because they may be an expert in a particular field. But, even so, you still need to confirm that they’re insured and find out other details.
5. Are you a licensed roofing contractor?
Different cities and states have different licensing requirements. Find out what type of licensing the contractor has and verify the requirements in your community. If a license is required, confirm that your contractor’s license is valid and doesn’t have any violations.
6. Do you have references?
In short, GET REFERENCES. Ask the contractor about residential projects they’ve completed in your area and take a look and, ideally, make a few calls. We also recommend asking for homeowner references, but be aware that some homeowners might not want their information made public. If possible, talk to the homeowners and ask their opinion of the contractor’s work.
To learn more and to schedule a FREE estimate, contact Baker Roof & Gutter at (901) 472-7663.